Shipping policy
Shipping Policy
Shipping Within Australia
We currently ship Australia-wide.
Standard Shipping
- FREE Standard Shipping on all orders over A$59.
- Orders under A$59 are charged a flat rate of A$9.95.
Express Shipping
- Express Shipping is available Australia-wide for a flat rate of A$14.95.
Processing Time
Orders are typically packed and dispatched within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times after dispatch:
- Standard Shipping: 2–8 business days
- Express Shipping: 1–4 business days
Delivery times are estimates only and may vary depending on your location and carrier delays.
Tracking
Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. We are unable to take responsibility for delays or additional shipping costs caused by incorrect or incomplete addresses.
Questions
If you have any questions about shipping, please contact us at sales@thegiftroom.com.au.